As technology continues to advance, it’s no surprise that new ways of doing business emerge. Although adjusting to new technologies can be challenging for some, companies that incorporate the latest trends and technologies in IT will gain an advantage over their competitors. Cloud software is one of many advancements in technology that is changing the way businesses operate, and helping improve customer service. This Balboa Capital blog post explains.


Cloud software has capabilities that traditional software could only dream of. Cloud-based software allows for multiple applications to run at one time through the Internet, from email communications to customer relationship management (CRM) platforms. Cloud software users also enjoy access to data in real-time from any location, and the need for multiple physical servers is eliminated, as cloud-based software provides extensive data storage capacity.


Cybersecurity is a major concern for businesses of all sizes. With cloud-based software, security risks are minimized – data is safely stored on hosted secure servers instead of a physical, onsite server room. This will protect against power outages or service interruptions. In the unlikely event that data is compromised, most cloud software providers can assist with disaster recovery and backup to ensure that your business gets back to normal operations as soon as possible.


Traditional software restricts your ability to conduct business on the go, as many traditional software applications are not compatible with mobile devices. Furthermore, any updates must be installed one computer system at a time, resulting in interruptions in daily business activities. With one change to an application “in the cloud,” you and your employees will automatically have access to the most up-to-date software version in real-time. Since cloud software is internet-based, all mobile devices with internet access will have access. This is a great benefit if you have employees working at virtual offices.


With the increased digital storage capacity of cloud-based software, the need for physical hardware and servers decreases. With that decrease, you can expect to see your electricity consumption decrease dramatically as well. This can amount to thousands of dollars in savings per year for your business. In addition, the upkeep and updates of cloud software is all done by the software company itself, reducing labor costs on your end. Lastly, you can save money if you lease cloud software for your business. With this option, you will only need to make monthly payments that work with your company’s budget.